Security and Privacy Policy

RETURN TO ALL TERMS AND CONDITIONS DEFINITIONS SECURITY PRIVACY PERSONAL INFORMATION HOW WE COLLECT YOUR PERSONAL INFORMATION YOUR USE OF THE WEBSITE COOKIES HOW IS YOUR PERSONAL INFORMATION USED? UNSUBSCRIBE FROM NEWS UPDATES THIRD PARTIES ACCESS TO YOUR INFORMATION HOW DO WE PROTECT YOUR INFORMATION? OTHER LINKS TRAFFIC DATA OTHER DISCLOSURES OUR TERMS AND CONDITIONS CONTACT US DEFINITIONS ”We” or “Us” means the company SPCB UK Limited The “Website” means "spcb.co.uk" or any subsequent URL or any other branch of the Website owned and operated by SPCB UK Limited. “Customer” or “You” means the person or company who accesses and uses this Website. ”Personal Information” means the details provided by you on registration or by completing the order form. "Product" means any product offered for sale by SPCB UK Limited via the website. ”Conditions” means these Terms and Conditions applicable to the use of this Website or to the relationship with us when placing an order via this Website. "United Kingdom" means England, Wales, Scotland, and Northern Ireland BACK TO TOP SECURITY If you have any questions regarding security, you can Contact Us. BACK TO TOP PRIVACY The spcb.co.uk Website (the “Website”) is owned and operated by SPCB UK Limited ("we/us"). We treat your privacy very seriously. In general, we use the personal information that we collect from you via email or form to respond to your enquiry, identify personal preferences and match your needs with relevant products and send you our brochure material or product updates. This policy only applies to Websites hosted at and comprising part of our service and not to the companies, individuals, organisations or other websites to which there may be links. We do not disclose your details to any third party unless it is necessary to fulfil your order. We are committed to providing users with an Internet experience, which respects their privacy. We adhere to the requirements of the UK Data Protection Act 1998. By sending us your details when placing an enquiry via this Website and by using this Website, you agree to our Security and Privacy policy and agree to us using your Personal Information as explained here. BACK TO TOP PERSONAL INFORMATION We require personal details such as your name, address, e-mail address, telephone number, so that we can respond to your enquiry effectively. BACK TO TOP HOW WE COLLECT YOUR PERSONAL INFORMATION 1. You may provide Personal Information when communicating with us. 2. You may order a product or a service and give your Personal Information so that the order can be processed and your products (or services where appropriate) delivered to you. 3. We may collect information about your tastes and preferences both when you tell us what these are and by analysis of customer traffic, including by using cookies (see below). BACK TO TOP YOUR USE OF THE WEBSITE In order that we can monitor and improve the site, we may gather certain information about you when you use it, including details of your domain name and IP address, operating system, browser, version, cookie details (see below) and the website that you visited prior to our site. This is anonymous aggregated data. BACK TO TOP COOKIES Cookies are small pieces of information stored by your browser on your computer's hard drive. Upon revisiting a site that employs cookies, the computer server will recognise the cookie, providing information about your last visit. We may in the future use cookies to allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and determine the most popular areas of our Website, and carry out market research. We do not currently employ cookies on this website. If this situation should change in the future, details will be posted here. Most web browsers automatically accept cookies, though you do not have to. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please remember that by disabling cookies you may not be able to place an order on this Website. BACK TO TOP HOW IS YOUR PERSONAL INFORMATION USED? 1. We use your Personal Information to administer your account, fulfil your order requirements. 2. We may use personal information collected about you to let you know about functionality changes to our web site or changes to our terms and conditions of use. 3. We use the information for statistical purposes to help us to administer, to develop the design and layout of our Website to ensure that our sites are as useful and enjoyable as possible. 4. Sometimes we or our affiliated companies might use the personal information collected about you to let you know about new goods, services or offers that you might find interesting. 5. We will not use personal information that it knows to be inaccurate. You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003. BACK TO TOP UNSUBSCRIBE FROM NEWS UPDATES We may use your details to keep you up to date with information on our new products, services and special offers. If you do not want to receive marketing information from us, then you can unsubscribe at any time by either: 1. contacting us directly via the unsubscribe facility included in communications that may be sent to you; or 2. sending us a request via the Contact Us page. BACK TO TOP THIRD PARTIES Unless it is necessary to fulfil your order (including for the delivery of goods and services you have ordered by third parties), we will not provide your personal information (i.e. information you supply that identifies you) to any third party without your consent, or unless we are required to do so by law. Ways in which we might use your information to fulfil your order may include passing it on to employees to administer any accounts, products and services and passing it on to a technical partner to carry out processing of your personal information on our behalf. We may supplement the information that you provide to us with information that we receive from third parties, for example, collected from other members of your household or company. BACK TO TOP ACCESS TO YOUR INFORMATION You may access all of the data that we hold on you by contacting us directly. You may receive a copy of the information we hold on you for a nominal charge to cover the cost of sending the information. To arrange for a copy to be emailed to you please Contact Us BACK TO TOP HOW DO WE PROTECT YOUR INFORMATION? 1. We have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access and to comply with the Data Protection Act 1998. This means that sometimes we may ask you for proof of identity before disclosing any personal information to you. 2. In the future, we may offer the facility to order goods through the Website. When this happens, all orders will be processed via a secure server. BACK TO TOP OTHER LINKS Please be aware that our site may link to other web sites which may be accessed through our site. We are not responsible for the data policies, content or security of these linked web sites. BACK TO TOP TRAFFIC DATA We may provide aggregate statistics about our sales, customers, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you. BACK TO TOP OTHER DISCLOSURES We reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users. BACK TO TOP OUR TERMS AND CONDITIONS Please note that the use of this Website is subject to the Terms and Conditions of Website Use. All products and services are supplied subject to our Terms & Conditions of Sale BACK TO TOP CONTACT US If you have any comments or queries in connection with our privacy policy, please Contact Us BACK TO TOP BACK TO HOME PAGE BACK TO ALL TERMS AND CONDITIONS