Questions about our terms and conditions

I am concerned about sending you my email address as I have been targeted by spam in the past.

We are a family business with full respect for the privacy of our customers. Whilst we may ask if you would like to receive news and product updates by email, we never give your personal details or email address to any other company, unless it is an integral part of the ordering and delivery process. We operate tight security procedures and you can stop receiving news from us at any time. You can also see the information that we are holding about you. You may like to see our security and privacy policy.

Do you have selling conditions or information on what to do if we are not happy?

We are committed to customer care and have a full set of terms and conditions for your reassurance.

We are asked at the checkout if we agree to your terms and conditions. Why?

It is a policy that each order is covered by our terms and conditions for the benefit of all parties, including yourself. It ensures that you can cancel your order if anything goes wrong, for example, and clarifies any minor detail.